DEFINITIONS
29. Definitions.
Simply put
Some definitions you might need to refer to.
Age Check: This is a check undertaken by us to ensure that you are at least 18 years old, which may include making a check to a specialist identity management company. This will not affect your credit score but will leave a record of the check. You may also be asked to disclose certain documents to us, including any of the following:
- an in-date passport;
- an in-date driving licence;
- an in-date national identity card;
- a utility bill (from the last three (3) months); and/or
- a bank statement (from the last three (3) months).
Bonus Abuse: This means any actions undertaken to gain an advantage of a bonus unfairly, including any of the following:
- using multiple accounts to claim a bonus or enter a promotion more than once;
- exploiting technical faults or misconfiguration of any of the casino games offered by us;
- colluding with others in order to take advantage of bonuses or promotions;
- using a VPN or masking your IP address in order to enter a promotion or obtain a bonus that you would not otherwise be eligible for; and/or
- participating in a promotion, but breaching the corresponding promotion terms and conditions.
Fraudulent Activity: This means any actual or attempted fraudulent act which is committed by you or any person acting on your behalf or collusively with you, including but not limited to:
- collusion with other customers;
- the use of stolen debit cards and/or unauthorised use of any payment mechanisms;
- money laundering; and/or
- any actual or attempted act which is reasonably deemed by us to be illegal in any applicable jurisdiction, made in bad faith, or intended to defraud us and/or circumvent any contractual or legal restrictions, regardless of whether such act or attempted act actually causes us any damage or harm.
Identity Check: This is a check undertaken by us to verify your identity, which may include making a check to a third party. This does not affect your credit score but will leave a record of the check. You may also be asked to disclose certain documents to us, including any of the following:
- an in-date passport;
- an in-date driving licence;
- an in-date national identity card;
- a utility bill (from the last three (3) months);
- a bank statement (from the last three (3) months); and/or
- a photo of you holding up your passport, driving licence and/or national identity card.
Occupation & Salary (“O&S”) Check: This is an occupation and salary check undertaken by us (for the purposes of understanding your customer profile), where you may be required to disclose certain documents to us, including any of the following:
- a wage slip;
- dividend documentation;
- a tax return / P60;
- a pension statement; and/or
- a bank statement showing regular salary payments;
Prohibited Practices: This means any of the following:
- any breach of these terms;
- chargebacks, or any associated puntit accounts with chargebacks;
- Fraudulent Activity or any other unlawful activity;
- manipulation of our products or services by any technical means such as automatic playing of casino games with software;
- unauthorised access to the betting or gaming software or systems;
- operating an account which is not registered to you;
- opening duplicate or multiple puntit accounts by using alternative contact details, email address, payment method or some other means;
- collusion with one or more other individuals using a number of different puntit accounts to back the same combination of selections in an attempt to exceed the maximum pay-out or take advantage of any winnings or bonuses not otherwise available for an individual account holder across linked accounts or any other multi-account strategy;
- Bonus Abuse;
- any attempt to register false or misleading information to an account;
- hacking or otherwise tampering with our website or product;
- corrupting or attempting to corrupt our website;
- attempting to gain unauthorised access to our website, the servers on which our website is stored, or any server, computer or database connected to our website;
- flooding our website with information, multiple submissions or "spam";
- knowingly or negligently using any features which may affect the function of our website in any way, for example (but not limited to) releasing or propagating viruses, worms, trojans, logic bombs or similar material that is malicious or harmful;
- directly or indirectly disrupt, interfere or tamper (or attempt to disrupt, interfere or tamper) with, remove or otherwise alter in any way, any information in any form which is included on our website;
- attacking our website via a denial-of-service attack or a distributed denial-of-service attack;
- using third party software to circumvent our internal systems; and/or
- web scraping and data mining our website.
Source of Funds or Source of Wealth (“SOF/ SOW”) Check: This is a source of funds check undertaken by us (in relation to the specified benchmarks) where you may be required to disclose certain documents to us, including but not limited to any of the following:
- Employment: Wage slip; director remuneration documentation; dividend documentation; pension statement and/or bank statement showing regular salary payments into the account;
- Inheritance: A copy of a letter from the executor specifying the amount received as a beneficiary under the will, together with a corresponding bank statement specifying the same amount in your bank account within a reasonable period from the date of the executor letter;
- Investment: A copy of the stock transfer form together with a corresponding bank statement from you specifying the same amount shown on the stock transfer form as in your bank account;
- Property: A copy of official property transfer form signed and dated by the buyer and seller of the property, together with a corresponding bank statement specifying the sale amount into your bank account. Where rental income is received from a property, a copy of the rental agreement together with the corresponding bank statement showing the rent payments into your bank account;
- Savings: A copy of your bank account statement, or a screenshot of your account balance before and after using your services;
- Winnings from other bookmakers: A copy of a profit and loss statement from a third-party bookmaker / casino operator in your name, to evidence that you have recent winnings from that third-party bookmaker / casino operator, which have been paid into and remained in the account being used with us; and/or
- Other sources of income including bank statements showing the relevant payments into the account